SPEAKING ENGAGEMENTS
May 5 2025
The Dirty Secret Behind Product Returns—and Why ‘Just Send It Back’ Isn’t So Simple
Most consumers believe that returning a product gives it a second chance—but the reality is far more wasteful. Many returned items, even if perfectly resellable, are discarded because it’s cheaper to trash them than process them—especially in cross-border scenarios where return logistics can cost more than the item itself.
April 23 2025
Beyond Borders Transforming E-commerce Returns with Katherine Lehman at Shop Talk
In this insightful episode of Talk Commerce’s Shop Talk series, host Brent Peterson sits down with Katherine Lehman, Chief Marketing Officer at Return Bear, and Isaac Morey from Content Cucumber. The conversation centers on the complexities of cross-border returns in e-commerce and how Return Bear is revolutionizing the process while prioritizing sustainability and customer experience.
February 15 2025
Cross-Border Returns: How ReturnBear Tackles Hidden Costs of E-Commerce Returns – Katherine Lehman
At Manifest 2025, Katherine Lehman, CMO of ReturnBear, sat down to unpack the growing challenges of e-commerce returns. From cross-border logistics to batch buying behaviors, returns are becoming increasingly costly for retailers. In this conversation, Katherine shares how ReturnBear is helping brands and 3PLs streamline returns, reduce costs, and even turn reverse logistics into a profit driver.
February 12 2025
Word On The Street: The Beta Podcast Talks Retail Trends
Katherine Lehman, CMO of ReturnBear, joined the Word on the Street podcast live at Manifest to discuss rising return costs, the shift away from free returns, and how flexible, sustainable return strategies are giving retailers a competitive edge in today’s market.
November 5 2024
MQLs Are Dead with Katherine Lehman
On Quickfire Marketing, Katherine Lehman of KT Creativity joins E.T. Mac to unpack why Marketing Qualified Leads (MQLs) are falling short as success metrics. With 15+ years in marketing, Katherine shares why revenue, customer lifetime value, and alignment with your ICP matter more—and how marketers can pivot their strategies for 2025.
April 11 2023
The Marketing Stir: Katherine Lehman
Katherine Lehman, Director of Digital Marketing at Onfleet, shares insights on how companies can streamline operations while staying transparent with customers—creating better experiences on both sides of the delivery.
June 12 2024
Revolutionizing Last-Mile Delivery: Acquisition & Marketing Insights | Katherine Lehman from OnFleet
Mariah Salazar interviews Katherine Lehman, Digital Marketing Director at Onfleet, to discuss how Onfleet is transforming last-mile delivery with smarter, more customer-friendly solutions. Katherine dives into client acquisition strategies, the balance between tech and human connection, and the value of a seamless digital experience—while also sharing her unconventional journey from design to data in the world of marketing.
May 31 2024
Inside FlavorCloud: Katherine Lehman on International Shipping and Marketing
Katherine shares her extensive journey from a designer to a marketing leader, highlighting her passion for data-driven strategies and B2B marketing. She delves into FlavorCloud’s mission to simplify international shipping for mid to large enterprise merchants and 3PL partners, emphasizing the importance of global guaranteed delivery promises.
April 11 2023
The Marketing Stir Preview: Katherine Lehman
Katherine Lehman, Director of Digital Marketing at Onfleet, chats with us about ways to make jobs easier for companies and staying transparent with consumers.
November 21 2023
Is Grocery Delivery Dead?
Does the end of the pandemic signal the end of grocery delivery? Katherine Lehman, director of digital marketing at Onfleet, explains why that channel is alive and well.
January 9 2025
Why Your Marketing Strategy is Failing and HOW TO FIX IT
Katherine Lehman shares practical insights on identifying and addressing common marketing challenges. From content repurposing to audience targeting and platform pitfalls, she offers actionable strategies to help businesses pivot and improve their marketing performance.
May 12 2025
From Landfill to Goldmine – How Shopify Sellers Flip Returns into Pure Profit with ReturnBear Katherine Lehman
ReturnBear goes beyond traditional return portals by combining software with its own logistics network, allowing brands to resell returned items locally instead of shipping them back overseas. With clients ranging from Shopify merchants to major brands like Skims, ReturnBear is cutting costs, reducing fraud, speeding up inventory turnover, and slashing emissions — all while giving consumers a smoother return experience.